Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Fast Facts

Hourly Pay
Entry Level: $12.52/hr
Median: $16.12/hr
Experienced: $19.90/hr

Current Employment
9,358 (2019)

Projected Employment
8,926 (2030)

Growth for Office Clerks, General

2019 Jobs2030 JobsChange (2019 - 2030)% Change (2019 - 2030)

Industries Employing Office Clerks, General

IndustryOccupation Jobs in Industry (2019)% of Occupation in Industry (2019)% of Total Jobs in Industry (2019)
Colleges Universities, and Professional Schools8068.6%8.7%
Colleges, Universities, and Professional Schools (State Government)7067.5%14.3%
Local Government, Excluding Education and Hospitals5185.5%3.3%
Federal Government, Civilian, Excluding Postal3243.5%1.8%
Temporary Help Services3093.3%4.3%

Occupational Skills

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.