Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Fast Facts

Hourly Pay
Entry Level: $14.57/hr
Median: $16.89/hr
Experienced: $19.23/hr

Current Employment
673 (2019)

Projected Employment
757 (2030)

Growth for Insurance Claims and Policy Processing Clerks

2019 Jobs2030 JobsChange (2019 - 2030)% Change (2019 - 2030)

Industries Employing Insurance Claims and Policy Processing Clerks

IndustryOccupation Jobs in Industry (2019)% of Occupation in Industry (2019)% of Total Jobs in Industry (2019)
Direct Health and Medical Insurance Carriers26742%7.8%
Insurance Agencies and Brokerages16926.5%8.5%
Direct Property and Casualty Insurance Carriers335.2%11.7%
Third Party Administration of Insurance and Pension Funds304.7%12.6%
Direct Life Insurance Carriers213.3%5.2%

Occupational Skills

  • Enter claims information into database systems.
  • Prepare insurance claim forms or related documents and review them for completeness.
  • Calculate amount of claim.
  • Correspond with insured or agent to obtain information or inform them of account status or changes.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.