DAYTON REGIONAL WORKFORCE PORTAL
Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Fast Facts
Hourly Pay
Entry Level: $14.06/hr
Median: $16.65/hr
Experienced: $19.34/hr
Current Employment
495 (2018)
Projected Employment
488 (2028)
Growth for Bill and Account Collectors
| 2017 Jobs | 2028 Jobs | Change (2018-2028) | % Change (2018-2028) |
|---|---|---|---|
| 495 | 488 | (9) | (2%) |
Industries Employing Bill and Account Collectors
| Industry | Occupation Jobs in Industry (2017) | % of Occupation in Industry (2017) | % of Total Jobs in Industry (2017) |
|---|---|---|---|
| Credit Card Issuing | 74 | 14.8% | 5% |
| Offices of Physicians (except Mental Health Specialists) | 31 | 6.3% | 0.3% |
| Real Estate Credit | 30 | 6% | 1.9% |
| Corporate, Subsidiary, and Regional Managing Offices | 27 | 5.5% | 0.5% |
| Sales Financing | 22 | 4.4% | 5% |
Occupational Skills
- Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Advise customers of necessary actions and strategies for debt repayment.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
PARTNERS
